Frequently Asked Questions (FAQs) – Glanzee

Welcome to the Glanzee FAQ section. Here you’ll find answers to the most common questions about our products, orders, and services.

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🛍️ Orders & Payments

Q: How can I place an order?
A: Simply browse our store, add your favorite items to the cart, and proceed to checkout.

Q: What payment methods do you accept?
A: We accept [Cash on Delivery, Bank Transfer, Credit/Debit Cards, etc. – update as per your store].

Q: Can I modify or cancel my order after placing it?
A: Orders can only be modified or canceled within 12 hours of placement. Please contact us immediately.

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🚚 Shipping & Delivery

Q: How long does delivery take?
A: Standard delivery takes 3–7 business days depending on your location.

Q: Do you offer international shipping?
A: Currently, we deliver within [your country]. International shipping will be available soon.

Q: How can I track my order?
A: Once shipped, you’ll receive a tracking number via email or SMS.

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🔄 Returns & Refunds

Q: What is your return policy?
A: You can return products within 7–14 days if they are unused, unopened, and in original packaging.

Q: How long does it take to get a refund?
A: Refunds are processed within 5–10 business days after we receive and inspect your return.

Q: Can I exchange a product?
A: Yes, exchanges are possible if the product is defective, damaged, or incorrect.

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🌸 Products & Quality

Q: Are your products original and safe?
A: Yes, all Glanzee products are carefully sourced and quality-checked for safety and effectiveness.

Q: Do your skincare products work for all skin types?
A: Most of our products are suitable for all skin types. However, we recommend checking ingredients to avoid allergies.

Q: How soon can I see results from Glanzee skincare?
A: With consistent use, most customers notice visible improvements within 7–10 days.

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📞 Support

Q: How can I contact customer support?
A: You can reach us through:
📧 Email: yaseenbhutta930@gmail.com
📞 Phone/WhatsApp: +9231401610171